For optimal results, choose high-quality photos with clear details, avoiding overexposure, darkness, or flash. Not sure which photo to use? Feel free to browse our gallery for inspiration or request a free artwork preview here.

And don’t worry if your photo isn’t a perfect match for these guidelines! Our team carefully reviews each order, and if any adjustments are needed, we’ll contact you to help find the best option for a stunning final piece. 😊

Your privacy is our priority! Your photo is only used to create your preview or instructions. We respect your privacy and never share it elsewhere.

No editing is needed! Our design team carefully pre-processes every photo—enhancing clarity, adjusting contrast, or removing backgrounds—so it works perfectly for String Art. This expert adjustment is part of our service, and if you’d like specific edits like cropping or background removal, just leave us a note when uploading.

We handle it for you! Rather than using your photo directly, our team reviews and adjusts each image before creating your preview. Most photos need this pre-processing to achieve the best results, and this personalized touch ensures your String Art looks amazing.

No problem if you don’t have your photo ready at checkout! You can simply click here to upload your image anytime to start the design process.

For DIY Kits and DIY Instructions, you can upload your photo at any time without affecting delivery speed.

However, for Finished Artwork, we’ll need to finalize the design with your photo before production and shipping. So, please be sure to upload your image for a smooth process!

Yes! If you’ve purchased a DIY Kit, you can request up to three different design sets of Instructions (including the Number Sequence and Voice-Guided Assistant). Each kit includes enough string to complete about 2–3 artworks.

If you’d like to change your current design, simply remove the string from the board and send your new photo to support@stringuart.com to get a new design. You can keep using the same tools and enjoy creating again!

The DIY Kit includes all materials—board, string, nails, and tools—perfect for those who want a complete set ready to go.

The DIY Instructions is a digital-only guide with step-by-step directions and a tailored Number Sequence, ideal for those who prefer to gather their own materials. No physical items are included.

Absolutely! You don’t need to upload a photo when ordering. The recipient can simply scan the QR code included in the package to upload their image and start their custom design. It’s an easy and thoughtful gift they can personalize themselves! 😄

Yes, absolutely! We can include a printed Number Sequence inside the package so the recipient will gradually discover the design as they create the artwork — a fun surprise!

To request this, simply leave a note at checkout saying “Keep the design a surprise.”

Please make sure to upload your photo and confirm the design preview before we ship your order.

If you’d like to know more about how this works, feel free to contact us at support@stringuart.com.

Certainly! With our years of experience, we can minimize the production time and ensure accuracy. Typically, you'll need to wait an additional 1-2 days for the Finished Artwork.

Nope! Just scan the QR code in your package, and you’ll access everything right in your browser—super easy!

Typically, there are between 2,000 to 3,000 steps, while Color String Art has 3,000 to 4,000 steps.

With our unique DIY kit, completion time is significantly reduced, and the error rate is minimized. On average, it takes about two hours to complete every 1,000 steps.

We hope this situation doesn't arise because the tools make the process as simple as possible. Typically, a few mistakes have minimal impact, and the finished product won’t have significant deviations.

If you notice an error, you can backtrack a few steps and start again.

Each package includes hook-and-loop fasteners, making it easy to hang your String Art and remove it without damaging your walls.

If you’d like to display it on a tabletop, you can also add a display stand to your order for a versatile, stand-alone option.

We include extra components in the packaging just in case. However, if you find any items missing from your package, please email us at support@stringuart.com, and we’ll promptly send you the missing components.

Check your spam or junk folder, as it might have ended up there. If your email is correct, you’ll receive the preview within 24 hours. If it’s not in your inbox, please email us at support@stringuart.com.

No worries! We’re here to make sure your String Art is perfect. Here are some ways we can adjust your preview:

🔄 Composition: If you’d like the subject positioned differently, we can adjust the layout for a more balanced look.
🎭 Background: Prefer a simpler background? We can clean it up or remove certain details to keep the focus on the main subject.
🎨 Black or Color String Art: Can’t decide between black or color? We’ll show you both styles so you can choose your favorite.
🔍 Facial Details: Need to adjust something specific, like an eye or smile? Just let us know, and we’ll refine it for you!
🎉 Unlimited Adjustments: We’ll keep revising the design until you’re completely satisfied.

🌟 Quick Tip: While we strive to make every photo look great in String Art, some images may not translate as well as others. If the preview doesn’t feel quite right, you might consider trying a different photo. We’re always here to help!